Customer Service: Doesn’t Begin And End With The Manager
Your business can be the Ritz-Carlton in the industry. Here's how you can use their Gold Standards of customer service to increase customer...
Your business can be the Ritz-Carlton in the industry. Here's how you can use their Gold Standards of customer service to increase customer...
According to business coaches, there are four distinct types of decision-making styles. Which one do you employ and...
Looking for more clients to come through the doors of your beauty and hair business? Try these top tips that are sure...
To help you manage your ambitious growth, here are some important ways that you can stand out from the restaurant or...
Read about how a business coach will give you all the tools you need to achieve business growth no matter the size of your business.
At Merchant Capital, we serve the ambitious growth of South African retail businesses. Learn more about Merchant...
View the six international restaurant design trends making it big in South Africa. Make sure you are up to date with...
We get that entrepreneurs don’t necessarily get to have that elusive thing called ‘work-life balance’. But what about...
To help you over silly season Merchant Capital has created a checklist to ensure your budget, staffing, marketing and...
The customer is always right” is an all too familiar mantra famous for putting staff at the back of a very long line of...